An AO-Hell Christmas

On the night before Christmas, alone in my house,
My computer went down with the click of the mouse

I sat and I waited and sighed with dispair,
I wiggled and pouted, alone in my chair
The AO-Hell people were all snug in their beds,
While Christmas bonus pay checks danced in their heads.

Then out on the roof I heard such a clatter,
I arose from my chair to see what was the matter.
When what to my wondering eyes should appear.
But Santa himself and an Elf standing near

The Elf's Aol knowledge glowed, with experience so rare,
He rebooted my system with finesse and a flair.

More rapid than eagles my programs they came,
As he cursed and he muttered and called them by name.
On Start Up ! On quicken! On explorer and delete!
On chatting! On Yahoo! On e-mail and complete!

His eyes were glassed over, his fingers nibble and lean,
From weekends and nights in front of HIS screen.
A wink of his eye and a shake of his head
Just to let me know I had nothing to dread.

Just at that moment he hit the "ENTER" key,
The system came up and worked perfectly.
The Elf support was finished the tests were concluded.
All of my screen names were even included.

At the end of his visit I e-mailed with glee,
I sat and I smiled at my screen saver tree.
When just at that moment I thought I heard a bell,
And was reminded to write a complaint to AO-HELL.